Last week, I talked all about how to respond to that public review—that was if things were all fine and wonderful and they had all nice things to say. But what happens when someone leaves a negative review? How do you handle that? Today's blog post and video is going to break down a few tips on how you can handle these negative reviews depending on the type of negative review it is. So, let's dive in. Let me start by saying that a negative review will probably happen at some

Today I am covering a question that I myself get quite often and the question is 'Airbnb or Vrbo, which listing site should I choose'? I wanted to make a whole video dedicated to this particular question because... it's really not the right question to be asking. I'll cover why I say it's not the right question to be asking and how you can start thinking about it moving forward. Let's first talk about why I say this is not the right question to be asking. Avoid Being Site Dep

Common Mistakes I See New Owners Making I wanted to share some observations from years of working with new vacation rental owners and some of the mistakes I often see (and ones I made myself make as well). Mistake #1: Complaining About the Listing Sites I see this in a few Facebook groups that I'm in and it's just a trap that I would caution for you to try to avoid. I see new owners getting in this cycle of just blaming the listing sites for not seeing the success that they w

How long does it take to become an Airbnb Superhost? If you're just getting started on Airbnb, you're probably wondering, "How long is it going to take to get the Superhost badge, and will it actually improve my rental income?" In all honesty, it took me a pretty long time to earn the Airbnb Superhost badge. Today, I'm covering why it took me so long, how long it actually took me, if it really improved our business, and how long I think it would take you to earn the badge if

Starting from zero? When you're getting started with a vacation rental, the goal is to get your calendar fully booked as quickly as possible. But how do you do that when you're starting from scratch? It may feel daunting when you're looking at an empty calendar and wondering how in the world am I going to fill this thing. I remember the same exact feeling when I started as a vacation rental homeowner about five years ago. While it will take work up front (sorry, no magic solu

So you're thinking about getting started on Airbnb or VRBO? That's awesome! But where do you start? Renting your home on Airbnb or VRBO can be fun, rewarding and lucrative when you have a game plan. Today, I will review the six steps you should take to get started on Airbnb or VRBO. As a vacation rental homeowner myself for over five years, I cannot stress enough how important these six steps are before you do anything else. Step #1: Get Legal Check your city's laws to make s

Vacation Rental Listing Site Options You might be wondering which listing site is the best one to be on. Do I list on just one of them, do I list on all of them, where do I start? Between Airbnb, HomeAway, VRBO, Booking.com, FlipKey, and all the niche sites out there you have a lot of options to choose from. As a vacation rental homeowner for over five years I think I've tried just about every single one of them! This is the same mistake I see new homeowners making all the ti

Management Options for Your Vacation Rental When you first decide that you're going to list your property as a short term rental, you have a lot of decisions to make and one of the first decisions is how are you going to manage your rental? Today, I'll walk through the top three most common ways that you can manage your rental and I'll walk through the pros and cons of each one so that you can decide which option works best for you. Option #1: Traditional Management Company T